The Company

Ipswitch develops and markets software products and services for businesses worldwide. More than 100 million people use Ipswitch software to monitor their networks with Ipswitch WhatsUp®, transfer files over the Internet using the market-leading Ipswitch WS_FTP® Professional client and Ipswitch WS_FTP Server and communicate via IMail™ Server. Headquartered in Lexington, Massachusetts, Ipswitch also has Research & Development centers in Atlanta and Augusta, Georgia and a European sales and support office in Amsterdam, The Netherlands. Ipswitch sells its products through distributors, resellers and OEMs in the United States, Canada, Latin America, Europe and the Pacific Rim.

Ipswitch's Mission

• Business Mission
  To develop innovative IT software that is easy to learn and use. We strive to produce practical solutions to the real business needs of network administrators, network managers and users of IT technology in organizations of all sizes.
• Employee Mission
  To provide a stimulating, productive and enjoyable work environment that stresses honesty, integrity and open-mindedness. We will support initiative, creativity and individual growth. We will distribute responsibility broadly throughout the organization to those with the knowledge and perspective to make decisions and take action. We will live by and support our values.
• Social Mission
  To achieve leveraged and sustained social impact through the combination of financial support of non-profit partners and engaging our employees, customers, partners and communities.

Products: Solutions that Work

• Network Management Software / Network Monitoring Tools
  Ipswitch WhatsUp network management products offer vital capabilities that enable organizations of all sizes to maximize network and application availability and performance. WhatsUp Gold Premium Edition and WhatsUp Gold Standard Edition provide around the clock monitoring of applications, servers, devices, services and network resources.
• File Transfer
  Ipswitch WS_FTP Professional, WS_FTP Server and WS_FTP Secure Software Development Kit (SDK), the world's most popular FTP products with over 40 million users, are designed to manage data and transfer files securely, whether inside an organization or around the globe.
• Messaging & Collaboration
  Ipswitch IMail Server delivers crucial communication and collaboration tools without the high acquisition and ongoing administrative costs of systems designed for large enterprises. IMail Server provides solid, scalable, standards-based email service with Web-based access and administration.

Community Involvement

Community involvement is an integral part of Ipswitch's culture and values. At the heart of our commitment is the recognition that the vitality of our company is linked to the health of our communities, and that our communities cannot flourish unless we invest in their future. Our goal is to be socially responsible through philanthropy, community service and the ways we operate; we commit 5% of our profits to a variety of community investment programs. Ipswitch community involvement programs are designed to support the interests of our employees, as well as leverage our software products to make the benefits of technology accessible to a broad audience.

Customer Relations

Ipswitch Interact, our Customer Relations Program, is designed to establish on-going dialogue between Ipswitch and our customers. We are committed to the development of our products, listening to the needs of our customers and partners and adapting to their requests. We believe that the true value of our products is reflected in the solutions provided to our customers. Ipswitch Interact engages customers through the corporate newsletter, case studies, Customer Success Site and more. For more information, visit success.ipswitch.com.

Partner Program

The Ipswitch Partner Program offers an opportunity for our business partners to share our history of success and serve as an extension of our sales force by becoming Ipswitch channel partners! Ipswitch offers channel partners programs that are tailored to best meet the demands of specific and strategic marketplaces. We offer a number of different reseller programs aimed at meeting the unique needs of different global markets. The Ipswitch partner program includes many valuable benefits that will set the channel partner apart from their competition by allowing them to offer the best network monitoring, file transfer and messaging solutions available today. To find out more, visit ipswitch.com/partners.

Service and Support

Ipswitch offers service and support through a comprehensive service program and dedicated service teams. Through the service agreement program, customers receive email and phone support from our Technical Support team and software updates and upgrades. In addition, Ipswitch has a world-class Customer Service department, an in-depth Knowledge Base and Ipswitch customer forums. Please visit http://www.ipswitch.com/support/ for more information.

Ipswitch welcomes questions and comments about the company, its products and services. For media relations, write to press@ipswitch.com.

To read the Ipswitch blog, visit http://blogs.ipswitch.com; to read CEO Roger Greene’s blog, visit http://blogs.ipswitch.com/greene/; to read the Daily Network Monitor blog, visit http://www.dailynetworkmonitor.com/; and to read the FTPplanet blog, visit http://www.ftpplanet.com/.